RETURN AUTHORIZATIONS

All returns require an Authorization Number (AN#). Any packages returned without an AN# will be returned to sender. Please see below for instructions.

RETURN POLICY

  • Unused and unopened merchandise purchased from cardsisters.com can be returned for a refund within 15 days of the customer’s receipt of order.

  • Original shipping costs are not refunded

  • Return shipping costs are not reimbursed.

  • CODs will not be accepted.

  • Card Sisters is not responsible for any packages lost by the carrier.

  • Card Sisters will refund ground shipping costs for items shipped in error or received damaged and/or defective.

 

RETURN INSTRUCTIONS 

  • Contact Card Sisters through cardsisters.com to obtain an Authorization Number (AN#). Include this number with your return.

  • Return address will be provided at the time you receive an AN#.

  • Keep a record of your shipment until you have received a refund.

For merchandise purchased from any other vendor, contact the respective vendor for the return policy.

DAMAGED AND/OR DEFECTIVE PRODUCTS

Items shipped in error or received damaged can be returned for a refund within 5 days of customer’s receipt of order. Once you contact us through cardsisters.com, we will provide an email address for you to send a photo of the damaged or defective product along with the AN#.

© 2019 by Card Sisters

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