RETURN AUTHORIZATIONS
All returns require an Authorization Number (AN#). Any packages returned without an AN# will be returned to sender. Please see below for instructions.
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RETURN POLICY
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Unused and unopened merchandise purchased from cardsisters.com can be returned for a refund within 15 days of the customer’s receipt of order.
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Original shipping costs are not refunded
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Return shipping costs are not reimbursed.
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CODs will not be accepted.
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Card Sisters is not responsible for any packages lost by the carrier.
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Card Sisters will refund ground shipping costs for items shipped in error or received damaged and/or defective.
RETURN INSTRUCTIONS
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Contact Card Sisters through cardsisters.com to obtain an Authorization Number (AN#). Include this number with your return.
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Return address will be provided at the time you receive an AN#.
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Keep a record of your shipment until you have received a refund.
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For merchandise purchased from any other vendor, contact the respective vendor for the return policy.
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DAMAGED AND/OR DEFECTIVE PRODUCTS
Items shipped in error or received damaged can be returned for a refund within 5 days of customer’s receipt of order. Once you contact us through cardsisters.com, we will provide an email address for you to send a photo of the damaged or defective product along with the AN#.
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